Welcome to our FAQ page. Here, you’ll find clear answers to your most common questions about our digital downloads, purchases, and support. We’re here to help you get the most out of MarketingSeas.

💡 General Questions

MarketingSeas is a modern digital store offering downloadable templates, eBooks, AI toolkits, planners, and other resources designed for marketers, creators, and entrepreneurs.

Yes! Every product is a one-time purchase with no recurring fees. Once you buy, it’s yours forever.

Anyone who wants to simplify marketing, boost productivity, or save time with ready-made, customizable tools — from freelancers to startup teams.

💾 Downloading Products

After checkout, your download links will appear on the confirmation page and be sent via email. No waiting, no hassle.

Check your spam/junk folder. If it’s not there, contact us at contact@marketingseas.com and we’ll resend it.

Nope. Once purchased, your downloads are always available. If you ever lose access, just reach out to us.

💳 Payments & Billing

We accept major credit/debit cards and PayPal, securely processed via Payhip and Lemonsqueezy.

Absolutely. All transactions are encrypted and handled through Paddle — a trusted global payment platform that ensures your information stays protected.

Depending on your location, tax may be calculated at checkout in compliance with global tax laws.

🔁 Refunds & Returns

Since our products are digital and instantly accessible, we do not typically offer refunds. However, if there’s a technical issue or problem with your purchase, we’re happy to help resolve it.

Contact us as soon as possible, and we’ll look into it. We want every experience to be a great one.

📄 Licensing & Usage

Yes! Most downloads come with a personal and limited commercial use license — perfect for using in your own business or for client work. Redistribution or resale is not allowed.

If you need broader rights, just reach out — we can offer custom licensing for teams, resellers, or agencies.

🛠 Technical Support

Ensure you have the right app (e.g., Adobe, Canva, Google Sheets). Still stuck? Contact us and we’ll guide you through it.

Yes! Every product is built to be edited — from changing colors and fonts to personalizing content.

🤝 Still Have Questions?

We’re here to help!

📩 Contact us directly: Contact Page »

📧 Email support: contact@marketingseas.com